Sales Engineer
MPower is a leading provider of Donor Relationship Management software for the non-profit industry. For over 15 years, the company has provided the market with value-added products and services. MPower is a market leader that is poised to make industry changing decisions to support non-profit organizations in new and innovative ways.
MPower is committed to providing non-profit organizations with world-class software products and services architected and engineered specifically for them.
MPower is seeking an experienced Sales Engineer for our Dallas/Fort Worth location. This opportunity is for an experienced person who is highly motivated and passionate about understanding customer challenges and providing solutions. This is a position that requires a person who can flourish in an environment of challenge and change, and has a desire to learn, grow and be part of a successful team.
Job Responsibilities
- Perform technical support activities in support of MPower products or services sales
- Conduct scheduled product tours and online product seminars
- Prepare detailed product demonstrations for remote meetings with potential clients
- Conceptualize and document solutions that demonstrate how clients can get maximum benefit from their donor management system
- Assist sales team in understanding the detailed requirements of potential clients and determining solutions within the MPower product suite
- Answer technical questions from potential customers
- Create and support sandbox requests from prospects and existing clients
- Maintain and continually improve technical understanding of MPower product suite
- Assist Sales, and Business Development teams in gathering requirements for scoping and pricing custom projects
- Provide technical responses to client RFPs, RFIs and other direct requests
Job Requirements
- Positive attitude, strong work ethic and desire to achieve
- Bachelor's degree or equivalent work experience required
- Strong analytical skills with a high attention to detail
- Excellent oral and written communication skills
- Understanding of fundraising and advocacy solutions
- Experience working with a software company
- Experience and knowledge of non-profit industry would be a plus
- Proficiency with WebEx, Excel and Power Point
- Strong proposal writing and presentation skills
- Strong listening skills; demonstrated ability to ask effective need-development questions
- Ability to translate features into benefits by adapting presentation to specific client requirements and needs
- Self motivated and able to thrive in a fast-paced and client-focused environment
To apply for this position, please email your work history to mjobs@mpoweropen.com. Please put MPower Sales Engineer in the subject line. |
Client Quotes
"I wanted to take the opportunity to thank you and your team for making our conversion to MPower a success.
As you are aware, IT system conversions can be highly disruptive to organizations and often lead to costly service outages resulting
in the loss of customer/donor confidence. However, that was not the case for Coral Ridge thanks in large part to your professional services and development team.
The conversion of our data went better than we had anticipated and key issues with integration points were rapidly assessed and addressed by Leo and his team.
On conversion day, Brian, Dagi and the rest of the team were instrumental in assisting our end-user community with the transition.
This outcome was the result of Dagi's and John's diligent planning to ensure we had a positive and relatively uneventful experience in the end.
Overall, I would say that our experience was highly positive and we are looking forward to a fruitful partnership with MPower in the coming years.
Thank you and your team for a successful conversion."
Hector L. Padron, MBA
I.T. Director
Coral Ridge Ministries with Dr. D. James Kennedy
"We have been an MPower client for over two years.
Our refresher training last month was a huge help to us.
For some of our staff who were here for the implementation it served as a reminder
of important features that we weren't using to their full potential - for newer
staff it was key to making them really productive. All of us can agree that refresher
training has renewed our excitement about this valuable tool for our organization."
Carol Steinbach
Manager of Donor Care and Communication
Desiring God - The Bible Teaching Ministry of John Piper |
