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Inside Sales Account Executive

Dallas-based MPower is the first open source company providing full-featured constituent relationship management software for nonprofit organizations. It is the most powerful, multi-channel relationship development solution for charitable groups, providing the control, options, flexibility, transparency, and ability to collaborate – all without license fees. MPower enables organizations to manage important daily operations (including donation processing, fulfillment, event and volunteer management, call center activity tracking and major donor relations) and also leverage key constituent data from all channels for marketing that builds strong, lifetime relationships. MPower serves hundreds of nonprofits of all sizes with diverse missions and constituencies, including some of the world’s largest and most sophisticated direct marketers.

The Inside Sales Account Executive will generate, qualify and nurture prospective customers in order to develop new sales opportunities for the field sales team. This opportunity is for an experienced sales person who is highly motivated, with a winning track record in software sales and with a passion for pursuing new sales opportunities and developing ongoing client relationships. This will involve extensive telephone prospect interaction. This position requires a person who can flourish in an environment of challenge and change, has a desire to learn and grow, and has strong networking and relationship building skills.

Job Responsibilities

  • Follow up on in-bound leads and targeted marketing campaigns
  • Conduct strategic cold call prospecting as directed
  • Coordinate with Marketing department to execute strategic, targeted prospect marketing campaigns using email, direct mail and phone calls
  • Assist in the development/completion/submission of RFIs and RFPs, basic prospect proposals, sales follow up documents, contracts and other miscellaneous prospect communications
  • Provide and coordinate appropriate resources, such as on-line demonstrations and send the appropriate marketing materials to a prospect in order to educate and nurture/advance sales cycles
  • Conduct/coordinate research on targeted prospects, profile prospects and update account information in the company’s sales force automation tool to ensure appropriate sales and marketing coverage
  • Work closely with field sales team to communicate and coordinate lead and opportunity pipeline development as well as the transition of sales opportunities at the appropriate time
  • Develop and keep current in-depth knowledge of non-profit market, MPower products and services, and competitive positioning

Job Requirements

  • Positive attitude, strong work ethic and desire to achieve
  • Bachelor’s degree or equivalent work experience required
  • Two to five years of work experience; preferably in a sales, business-to-business telemarketing or business development environment
  • Experience utilizing the phone, email, marketing materials, and marketing campaigns/events to locate and/or create new sales opportunities
  • Demonstrated ability to assess sales opportunities and move prospects through a sequence of events to develop and progress a sales cycle
  • Experience differentiating and positioning a product in the marketplace
  • Ability to articulate features of a product’s capabilities in terms the prospect can understand and visualize using to meet their goals and objectives
  • Ability to use understanding of MPower products and services to solve prospect’s challenges; ability to analyze solution needs and work with prospects in making solution recommendations
  • Ability to prioritize, organize, plan and coordinate activities/time and to manage a variable workload
  • Demonstrated ability to meet goals and proven track record of over-achievement
  • Strong desire to develop professionally and be mentored for a career in software sales
  • Willingness to develop skills that would prove successful in an outside sales capacity in the future
  • Sound communication skills including excellent phone presentation skills
  • Team Player
  • Ability to utilize the phone, email, marketing materials, and marketing campaigns/events to both proactively and reactively locate and/or create net new sales opportunities
  • Ability to travel up to 10% of time
  • To apply for this position, please email your work history to mjobs@mpoweropen.com. Please put MPower Sales Engineer in the subject line.

Client Quotes

"I wanted to take the opportunity to thank you and your team for making our conversion to MPower a success. As you are aware, IT system conversions can be highly disruptive to organizations and often lead to costly service outages resulting in the loss of customer/donor confidence. However, that was not the case for Coral Ridge thanks in large part to your professional services and development team. The conversion of our data went better than we had anticipated and key issues with integration points were rapidly assessed and addressed by Leo and his team. On conversion day, Brian, Dagi and the rest of the team were instrumental in assisting our end-user community with the transition. This outcome was the result of Dagi's and John's diligent planning to ensure we had a positive and relatively uneventful experience in the end.

Overall, I would say that our experience was highly positive and we are looking forward to a fruitful partnership with MPower in the coming years. Thank you and your team for a successful conversion."

Hector L. Padron, MBA
I.T. Director
Coral Ridge Ministries with Dr. D. James Kennedy


"We have been an MPower client for over two years. Our refresher training last month was a huge help to us. For some of our staff who were here for the implementation it served as a reminder of important features that we weren't using to their full potential - for newer staff it was key to making them really productive. All of us can agree that refresher training has renewed our excitement about this valuable tool for our organization."

Carol Steinbach
Manager of Donor Care and Communication
Desiring God - The Bible Teaching Ministry of John Piper