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MPower Feature Listing

People Module

  • Extensive donor management and tracking
  • Rich library of predefined attributes for any type of entity: donors, companies, churches
  • Unlimited user defined attributes
  • Store multiple email addresses, email directly from an account, or pull an email segmentation for a mass mailing
  • Support for multiple addresses, phone numbers, email addresses, and other contact information
    • Automatic rollover to alternate addresses, and phone numbers
    • Track all donor touch points including:
      • Gifts
      • Orders
      • Pledges
      • Planned Giving
      • Subscriptions
      • Major Donors
      • Matching gifts
  • Donor account management tools (unlimited notes, codes, important dates, etc.)
  • Donor transaction history
  • Advanced Search capabilities including Soundex (phonetic name search)
  • Relationships between donors and other donors and/or organizations
  • Donor value including hard, soft and related contributions
  • Fast data entry including automatic entry of city, state from zip/postal information
  • Detect and merge duplicate records
  • Attach digital documents to records including, pictures, scanned documents, PDFs, Word, Excel and more
  • Audit Trail of all adds, changes, and deletes on an account
  • Powerful Segmentation Engine allowing users to segment based upon any field, value, or calculated value in the database – including nested queries.

Tasks

  • Ability to create tasks, i.e., To Do list, contact management reminders, campaign and project planning, and more
  • Task management in all modules
  • Date and time triggered alerts (reminders)

Projects

  • Plan, implement and analyze:
    • Campaigns
    • Projects
    • Activities (events functionality – not a separate module)
    • Major donor development/Moves Management
  • Email, mail, phone and task coordination
  • Powerful export tool for all segmented accounts
  • Segmentation for targeted communication
    • Group and manage segmentations
    • Extensive predefined library of segmentation to speed your development
    • Step-by-step development of new segmentations
    • Power User mode includes direct SQL statement input
    • Manage large numbers of segmentations, filtering by type, user and other attributes
    • Merge and split segmentations

Transactions

  • Extensive transaction entry and management including:
    • Gifts/donations
    • Premiums
    • Orders
    • Pledges
    • Subscriptions
    • Matching gifts
  • Rich attribution for analysis and communication to further donor development
  • Track by motivation, source, project and user defined codes
  • Detailed links to accounting (GL, fund, project, sub accounts)
  • Automatic prompting for matching gifts from corporations or other matching organizations
  • Payment processing (credit card, ACH/EFT) with direct support to preferred payment processor or API access for third party payment processors
  • Recurring credit card and ACH gift support
  • Fast data entry support for standard giving profile, recent gift(s), or bar code input
  • Audit trail with the audit attributes used for further segmentation, analysis and reporting
  • Integrated import of complete transaction and donor data
  • Transaction and donor data export includes industry standard formats (XML, MS Excel, DBF)
  • Export to accounting systems (includes direct support for Intuit’s QuickBooks)

Inventory Module: Available features if needed information at the Donor level.

  • Optional
  • Rich product attributes
  • Searching for products by keywords
  • Bill of Materials and kitting
  • Ability to activate and de-activate products
  • Track service, non-inventory, and internally built products
  • Multiple pricing level support
  • Multiple location and multiple warehouse support
  • FIFO/LIFO/Dollar Costing Averaging options for pricing inventory
  • Order management
  • Receipting capabilities
  • Transfers
  • Re-order tracking
  • Live inventory status including allocated product
  • Back order management including group or individual order splitting
  • Interface to UPS WorldShip

Analysis

  • Predefined reports for all areas of the system
  • Predefined reports can be customized
  • Ad Hoc Report Writer: New reports can be developed directly in the system
  • Third party reporting tools (Crystal Reports 9.0 Advanced) can also be used
  • All reports can be viewed on screen
  • Export for further analysis in tools such as Microsoft Excel, XML, CSV
  • Summary and detail level reports include:
    • People
    • Transactions
    • Campaigns
    • Projects
    • Standard motivation and user defined codes

Administration

  • Standardized and speed system setup with templates for
    • User profiles
    • User signatures
    • Organizational signatures
  • Manage system defaults for currencies, units of measure and codes
  • System-wide ability to change a code across all areas of the software in one step

Security

  • User roles and rights
  • Customized security to the code and note field level
  • Every form and field is securable
  • Centralized system administration

Usability

  • Rich online help that is searchable and context sensitive
  • Complete product documentation available online
  • New and improved user interface
  • Interactive graphical depiction of all major system processes for reference by users
  • Microsoft Windows standard interface (menus, mouse, screen options)

Architecture

  • Built on industry standards including XML, SQL, Microsoft .NET
  • Supports industry standards including XML, XSLT, SOAP, DBF file format, Microsoft Word and Excel, and more
  • Extensible and open architecture
    • Documented API’s enable complete customized solutions to be developed
  • Separation of presentation layer, business logic and database logic allows:
    • Deployment on an N-tier physical architecture (as few as 1 machine to a multi-server and multi-client deployment)
    • Custom interface development that triggers all necessary business rules
    • Cost effective custom extensions
    • Deployment to less expensive client desktops
    • Maximum scalability
  • Ships with Smart Client
  • Supports small operations to large organizations with millions of transactions

Media Module

  • Optional
  • Paid, Shared and Free Contract Placements
  • Media Outlet Contact Management
  • Preloaded DMA and Metro Coverage Areas
  • Media attribution at the transaction level
  • ROI reports per media outlet
Client Quotes

"We bought MPower last fall and in a relatively short time we were live and we love it. The MPower implementation methodology was extremely well thought out, the training was great, and the MPower team was professional and extremely focused on helping us solve problems every step of the way. With MPower we have moved from being a product-focused organization to being a people-focused organization - our donors, viewers, event attendees, and product buyers are whom we exist to serve and we now have the tool to build deep relationships with them. We could not be more excited about our new tool or our partners at MPower."

Karen Jacobs
Vice President of Finance and Administration
Precept International


"At East-West we implemented an early release of MPower with integration to MIP Fund Accounting. While the integration wasn't perfect, we were able to work well with our partners at MPower to make it work. Since Leo D'Angelo has taken over as CTO we have seen a marked improvement in the timeliness and quality of product releases from MPower. More important than all of that is the fact that MPower is making a positive impact for East-West by enabling us to understand and build deeper relationships with our donors and constituents - that's what really matters to me.”

Barry Durman
Vice President of Advancement and Communications
East-West Ministries International